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CUSTOMER SUPPORT

FREQUENTLY ASKED

  • You can download the provided files a maximum of three times. After reaching this limit, the download will no longer be accessible.
  • Yes, all downloadable files have a 30-day expiry limit. You must complete your download within 30 days of receiving the link.
  • To access your E-certificate of appreciation, simply scan the QR code provided on your E-notes. This will direct you to the certificate download page.
  • Access to the PDF files is protected. You will need an authorized password to open and view the content.

All sales of E-notes are final, and we do not offer refunds or returns for any reason.

To create an account, click on the “Sign Up” button on our homepage. Provide the required details, including your email address, and set up a password. After registration, you can access your account to purchase and download E-notes.

Yes, you can upgrade your package at any time. Simply visit the store section on our website, select the desired package, and follow the instructions for upgrading.

Yes, we regularly offer discounts on our E-notes and package deals. Keep an eye on our website and social media channels for the latest offers and promo codes.

If you forget your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and you will receive instructions to reset your password.

A portion of your purchase directly contributes to supporting unprivileged communities. Your contribution helps fund educational resources and healthcare initiatives for those in need.

Yes, we offer an affiliate program. You can sign up on our website to become an affiliate partner and earn commissions by promoting our products.

You can reach out to our customer support team via the contact page on our website for any assistance you may need.

Yes, creating an account is required to make a purchase on MedicosPlus. This allows us to securely store your purchase history and provide you with access to your E-notes.

After logging into your account, you can view your purchase history in the “My Orders” section. This will show details of all the E-notes you’ve purchased and the status of your downloads.

If your payment fails, first check that all payment details are correct and that you have sufficient funds in your account. If the issue persists, try using a different payment method or contact your bank. You can also reach out to our customer support team for further assistance.

 You can access your purchased files directly from your account.

Since our E-notes are digital products, all sales are final. Once an order is placed, it cannot be canceled or refunded. Please review your order carefully before completing the purchase.

OUR OFFICE ADDRESS

 

2nd STREET,  WEST OF SANT NAMDEO SCHOOL, 

PUNE CITY, MAHARASHTRA, INDIA

E-MAIL ID- [email protected]

PHONE NO. –  +91 7558221083

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